NWA GO

“Seven Demands for Useful Transit Service” Jarett Walker

1. It takes me where I want to go

2. It takes me when I want to go

3. It’s a good use of my time

4. It’s a good use of my money

5. It respects me

6. I can trust it

7. It gives me freedom to change my plans

And point 8 from Susan Park Eche, “It is safe for me to use at all hours.”

Anything else? List it in the comments section.